Since every version of the Tracker is born from a common template, our customers generally choose the features that best suit their needs. Each user has different needs and before you commit to choosing the Tracker as your solution, you will speak to one of our representatives who can listen to what your needs are and suggest a framework that would be most suitable. We have customers that track files, folders, repair returns, reports, you name it.

Below are some of the features we have built into the Tracker for people like you. Reading through these you will develop a feel for how custom software is built. It is a general framework, improved with your input. Fit to your exact needs. Your Tracker does what you need and nothing more, nothing less.

This feature list is by no means complete. Every day we are building customers new custom functions that help make the Tracker more useful to them.

General Framework - every version of the Tracker starts with the basic ability to track an item from one location to the next through user interaction. An item might be something like a document, folder or some piece of equipment. It will have a barcode on it which will identify the item to the Tracker and users and can update the Tracker to reflect where an item is. Users can see a history of where the item has been or who has had it. You control who has access to the Tracker. The general framework also includes your basic search functions to identify items in the Tracker and see that items details (as in, where is it or who had it last).

Advanced authentication - Do you want only certain users to see certain items? You can limit a users ability to see various details about items. Access to certain information can be limited by determining a user's access level and giving each item in the Tracker a minimum user level required to access the items details. If the user's access level doesn't meet or exceed the items required access level, then the protected information is not displayed.

Demographic information - The Tracker can store a virtually unlimited amount of information about the item you want to track. It could be as simple as a file number, client name and narrative about the item. The more relevant information you keep in the Tracker on your tracked item, the easier it is to find that item and determine its location or history.

Notes - Notes for each items are helpful to add additional information so that other users can see what has been done to an item or what may need to be completed. Since access to the Tracker is available from anywhere, users can use notes to let other users know important information about the item.

Login history - The Tracker can keep a log of users access to it and display in a custom report format which user accessed the tracker with date, time and their IP address.

Email interoperate - The Tracker can send automated emails to users who have items that need to be moved or relocated.

Frequently Asked Questions

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